We just sold our property in Sunnyvale with Lan and John helped. From the moment we met both of them, we felt the connection immediately. They were the one that most stand out among the other agents we interviewed. FYI, the other agents were also from among the best agents in Palo Alto, just like Lan and John.
Lan and John are very approachable, responsive, honest, and professional. Even though they are one of the best agents in Palo Alto, they treat their clients with the same standard, passion and diligent. You can read some other reviews in yelp (read also some that got filtered by imperfect yelp’s filter) or you can research about their reputation and MLS records online.
The first step of selling the house is they came to our house and gave their recommendation based on their extensive backgrounds with house selling and buying to get the house ready. They have their own connections for handyman and painter to get things done quick with great quality and best price.
Lan and John are great partners. I.e. John was very helpful with documents preparation, open house, or communication with the handyman and painter. In the other hand, Lan was very helpful in term of time planning for when to have the house ready, brochures preparation, or bidding war.
We did not use any staging furnitures, but our own with their recommendation on how to stage it. They sent their professional photographer, prepared very professional brochures, local newspapers ads, and broker tours.
During open house, both of them were professionally representing us, a lot of traffics to the open house, and a lot of people love it.
We got multiple offers. Lan and John worked very hard to make sure we got the best price for our house. They were very well prepared, really know their business and gave their 200% to get the best deal. In the end, we got more than 10% above the listing price and so far, it’s the highest price among other houses sold recently in the neighborhood.